Simplified Disaster Recovery cannot recover local computer from spanned RDX media
|Article:TECH194369|||||Created: 2012-08-03|||||Updated: 2012-08-06|||||Article URL http://www.symantec.com/docs/TECH194369|
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The Simplified Disaster Recovery (SDR) cannot recover a local computer using the 'Recover This Computer Wizard' from the spanned media in a RDX device. When clicking 'Next' button after choosing the RDX device on 'Which storage devices contains the backup data for this computer?' page, the warning window in Error section pops up. It shows up again even if another spanned media is inserted into the RDX device, and it prevents from going to the next page.
Backup the data to a single RDX media and use it for the Simplified Disaster Recovery
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
SDR: Unable to recover local computer from spanned media on RDX
Article URL http://www.symantec.com/docs/TECH194369