Backup Exec 2010 R3 revision 5204 Hotfix 194471

Article:TECH194471  |  Created: 2012-08-06  |  Updated: 2012-09-18  |  Article URL http://www.symantec.com/docs/TECH194471
Article Type
Technical Solution


Issue



Backup Exec 2010 R3 revision 5204 Hotfix 194471 


Environment



Backup Exec 2010 R3 revision 5204


Solution



 

Summary
This hotfix contains a recommended fix for Backup Exec 2010 R3 revision 5204.

 

Affected versions

Backup Exec 2010 R3 revision 5204 32bit Media Servers
Backup Exec 2010 R3 revision 5204 x64bit Media Servers
Backup Exec 2010 R3 revision 5204 32bit Agent for Windows
Backup Exec 2010 R3 revision 5204 x64bit Agent for Windows
 

 

Prerequisites

- Administrative privileges are required to install this hotfix.
- Backup Exec 2010 R3 revision 5204 Service Pack 2 (TECH178798
 

Post requisites
- A full backup is required after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

 

Issue(s) resolved

- AVVI GRT enabled backup of a 1.6TB vmdk completes successfully, but silently fails during GRT processing in Backup Exec 2010 R3 and 2012 when targeting a Deduplication Storage Folder. (TECH194264
- Verify Succeeds even when it fails to be able to access/open an IMG File during Verify 
 

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including the Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and Oracle Agent for Windows and Linux. http://www.symantec.com/docs/TECH179999 

  
Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel

 

Backup Exec 32bit Media Servers 
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size File Date File Time
\Agents\RAWS32\Updates\RAWS32\Updates\RAWS325204RHF194471.msp   6,488,576 8/22/2012 1:52:06
\Agents\RAWS32\Updates\RAWSX64\Updates\RAWSx645204RHF194471.msp   8,669,696 8/22/2012 1:58:50
Agents\SAP32\Updates\sapr3325204RHF194471.msp   2,981,888 8/22/2012 1:55:38
Agents\SAPX64\Updates\sapr3x645204RHF194471.msp   3,651,584 8/22/2012 2:01:02
Agents\ralus5204HF194471.tar.gz   5,374,377 8/16/2012 22:11:36
bedsnote.dll 13.0.5204.127 892,312 6/29/2012 17:33:48
bengine.exe 13.0.5204.128 6,736,792 8/8/2012 22:02:42
beremote.exe 13.0.5204.127 1,270,168 6/29/2012 17:34:46
bescsicap.dll 0.0.5248.127 1,213,848 6/29/2012 11:25:40
beserver.exe 13.0.5204.127 8,008,600 6/29/2012 17:37:26
BEDSRman.dll 13.0.5204.127 562,584 6/29/2012 17:34:08
dcr.dll 6.605.312.820 493,240 8/20/2012 20:54:28
dct.dll 6.605.312.820 403,128 8/20/2012 20:51:00
dctA.dll 6.605.312.820 403,128 8/20/2012 20:52:52
deviceio.dll 0.0.5248.127 865,688 6/29/2012 11:25:40
ipvlapi.dll 13.0.5204.127 172,952 6/29/2012 17:30:32
libstspipd.dll 6.605.312.820 325,304 8/20/2012 20:59:30
metab.dll 6.605.312.820 157,368 8/20/2012 20:56:42
ndmpsrvr.dll 13.0.5204.127 2,710,424 6/29/2012 17:34:44
pd.dll 6.605.312.820 222,904 8/20/2012 20:57:48
pvlsvr.exe 13.0.5204.127 1,851,800 6/29/2012 17:30:38
tapesrvr.dll 0.0.5248.127 62,872 6/29/2012 11:25:46
pdregister.exe 6.605.312.820 120,504 8/20/2012 21:05:00
pdvfs.dll 6.605.312.820 313,016 8/20/2012 20:58:44
PDVFSControl.exe 6.605.312.820 79,544 8/20/2012 20:49:44
PDVFSProtocol.dll 6.605.312.820 140,984 8/20/2012 20:58:54
PDVFSService.exe 6.605.312.820 198,328 8/20/2012 20:49:40
puredisk.dll 6.605.312.820 509,624 8/20/2012 21:04:36
VmdkFilter.dll 6.605.312.820 67,256 8/20/2012 20:49:42
ReadMe_ch.html   130,979 8/10/2012 13:15:10
ReadMe_de.html   155,647 8/10/2012 13:15:12
ReadMe_en.html   140,200 8/10/2012 13:15:14
ReadMe_es.html   158,972 8/10/2012 13:15:16
ReadMe_fr.html   165,151 8/10/2012 13:15:18
ReadMe_it.html   153,606 8/10/2012 13:15:20
ReadMe_jp.html   271,929 8/10/2012 13:15:22
ReadMe_ko.html   226,843 8/10/2012 13:15:24
readme_pt.html   160,132 8/10/2012 13:15:26
readme_ru.html   422,818 8/10/2012 13:15:28
ReadMe_zh.html   195,254 8/10/2012 13:15:08
idr\disk4\AMD64\deviceio.dl_ 0.0.5248.127 618,031 6/29/2012 11:21:30
idr\disk4\I386\deviceio.dl_ 0.0.5248.127 516,122 6/29/2012 11:25:40
idr\disk4\AMD64\bescsicap.dl_ 0.0.5248.127 601,604 6/29/2012 11:21:30
idr\disk4\I386\bescsicap.dl_ 0.0.5248.127 584,014 6/29/2012 11:25:40
%APPDATA%\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\BeSeqDlgs.dll 13.0.5204.505 1,832,304 12/13/2011 14:16:42

 

Backup Exec 64bit Media Servers 
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size File Date File Time
\Agents\RAWS32\Updates\RAWS32\Updates\RAWS325204RHF194471.msp   6,488,576 8/22/2012 4:52:06
\Agents\RAWS32\Updates\RAWSX64\Updates\RAWSx645204RHF194471.msp   8,669,696 8/22/2012 4:58:50
Agents\SAP32\Updates\sapr3325204RHF194471.msp   2,981,888 8/22/2012 4:55:38
Agents\SAPX64\Updates\sapr3x645204RHF194471.msp   3,651,584 8/22/2012 5:01:02
Agents\ralus5204HF194471.tar.gz   5,374,377 8/17/2012 1:11:36
bedebug.dll 13.0.5204.502 28,016 7/23/2011 18:42:40
bedsnote.dll 13.0.5204.127 1,121,176 6/29/2012 20:19:52
bengine.exe 13.0.5204.128 11,109,272 8/9/2012 0:53:26
beremote.exe 13.0.5204.127 1,846,680 6/29/2012 20:20:50
bescsicap.dll 0.0.5248.127 1,258,904 6/29/2012 14:21:30
beserver.exe 13.0.5204.127 11,686,296 6/29/2012 20:23:26
BEDSRman.dll 13.0.5204.127 676,760 6/29/2012 20:20:16
contentrouter.cfg   42,811 9/16/2011 7:47:36
crcollect.exe 6.605.312.820 249,528 8/21/2012 0:01:02
Crcontrol.exe 6.605.312.820 45,752 8/21/2012 0:01:06
Crfp.exe 6.605.312.820 23,736 8/21/2012 0:01:08
crstats.exe 6.605.312.820 25,784 8/21/2012 0:01:20
Dbutil.exe 6.605.312.820 422,072 8/21/2012 0:01:36
dcr.dll 6.605.312.820 605,880 8/20/2012 23:56:38
dct.dll 6.605.312.820 504,504 8/20/2012 23:55:16
dctA.dll 6.605.312.820 504,504 8/20/2012 23:56:02
dcrA.dll 6.605.312.820 588,984 8/20/2012 23:57:16
Dcscan.exe 6.605.312.820 1,480,888 8/21/2012 0:11:48
delayscan.exe 6.605.312.820 48,312 8/21/2012 0:01:40
deviceio.dll 0.0.5248.127 1,122,712 6/29/2012 14:21:30
dsiddel.exe 6.605.312.820 245,944 8/21/2012 0:01:52
filedel.exe 6.605.312.820 24,248 8/21/2012 0:01:56
fileget.exe 6.605.312.820 30,904 8/21/2012 0:01:58
fileput.exe 6.605.312.820 38,072 8/21/2012 0:02:00
genpo.exe 6.605.312.820 19,640 8/21/2012 0:02:04
ipvlapi.dll 13.0.5204.127 202,136 6/29/2012 20:17:06
libstspipd.dll 6.605.312.820 355,000 8/20/2012 23:58:34
metab.dll 6.605.312.820 177,336 8/20/2012 23:57:24
metabA.dll 6.605.312.820 174,264 8/20/2012 23:57:32
ndmpsrvr.dll 13.0.5204.127 4,392,856 6/29/2012 20:20:50
nstpack.exe 6.605.312.820 1,443,512 8/21/2012 0:13:18
pd.dll 6.605.312.820 244,920 8/20/2012 23:57:50
pvlsvr.exe 13.0.5204.127 2,505,112 6/29/2012 20:17:06
tapesrvr.dll 0.0.5248.127 57,752 6/29/2012 14:21:36
pdA.dll 6.605.312.820 218,296 8/20/2012 23:58:04
pdcfg.exe 6.605.312.820 42,168 8/20/2012 23:59:50
PDDE_initConfig.bat   44,041 9/30/2011 23:47:48
pddeDR.exe 6.605.312.820 17,592 8/21/2012 0:02:06
pdregister.exe 6.605.312.820 150,712 8/21/2012 0:00:18
pdvfs.dll 6.605.312.820 348,344 8/20/2012 23:58:18
PDVFSControl.exe 6.605.312.820 90,808 8/20/2012 23:55:30
PDVFSProtocol.dll 6.605.312.820 183,992 8/20/2012 23:58:34
PDVFSService.exe 6.605.312.820 301,752 8/20/2012 23:55:18
puredisk.dll 6.605.312.820 662,712 8/20/2012 23:59:40
Rep.dll 6.605.312.820 188,088 8/20/2012 23:58:28
reroute.exe 6.605.312.820 20,664 8/21/2012 0:03:56
spad.exe 6.605.312.820 826,552 8/21/2012 0:07:08
spadb.exe 6.605.312.820 300,728 8/21/2012 0:08:04
spadb.ini   7,109 7/15/2011 21:32:06
spauser.exe 6.605.312.820 329,912 8/21/2012 0:05:06
spextract.exe 6.605.312.820 1,433,272 8/21/2012 0:15:08
Splogscan.exe 6.605.312.820 319,160 8/21/2012 0:15:18
spoold.exe 6.605.312.820 1,412,792 8/21/2012 0:10:00
SQLOps.dll 13.0.5204.503 935,792 9/8/2011 18:18:08
VmdkFilter.dll 6.605.312.820 69,816 8/20/2012 23:55:06
ReadMe_ch.html   130,979 8/10/2012 16:16:06
ReadMe_de.html   155,647 8/10/2012 16:16:08
ReadMe_en.html   140,200 8/10/2012 16:16:10
ReadMe_es.html   158,972 8/10/2012 16:16:12
ReadMe_fr.html   165,151 8/10/2012 16:16:14
ReadMe_it.html   153,606 8/10/2012 16:16:16
ReadMe_jp.html   271,929 8/10/2012 16:16:18
ReadMe_ko.html   226,843 8/10/2012 16:16:20
readme_pt.html   160,132 8/10/2012 16:16:22
readme_ru.html   422,818 8/10/2012 16:16:24
ReadMe_zh.html   195,254 8/10/2012 16:16:04
idr\disk4\AMD64\deviceio.dl_ 0.0.5248.127 618,031 6/29/2012 14:21:30
idr\disk4\I386\deviceio.dl_ 0.0.5248.127 516,122 6/29/2012 14:25:40
idr\disk4\AMD64\bescsicap.dl_ 0.0.5248.127 601,604 6/29/2012 14:21:30
idr\disk4\I386\bescsicap.dl_ 0.0.5248.127 584,014 6/29/2012 14:25:40
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\BeSeqDlgs.dll 13.0.5204.505 1,832,304 12/13/2011 17:11:04
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\DE\BeSeqDlgs.resources.dll 13.0.5204.503 476,528 9/8/2011 20:18:10
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ES\BeSeqDlgs.resources.dll 13.0.5204.503 451,952 9/8/2011 20:18:56
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\FR\BeSeqDlgs.resources.dll 13.0.5204.503 472,432 9/8/2011 20:18:32
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\IT\BeSeqDlgs.resources.dll 13.0.5204.503 443,760 9/8/2011 20:19:18
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\JA\BeSeqDlgs.resources.dll 13.0.5204.503 497,008 9/8/2011 20:19:38
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\KO\BeSeqDlgs.resources.dll 13.0.5204.503 431,472 9/8/2011 20:20:18
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\PT\BeSeqDlgs.resources.dll 13.0.5204.503 443,760 9/8/2011 20:20:52
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\RU\BeSeqDlgs.resources.dll 13.0.5204.503 583,024 9/8/2011 20:21:08
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ZH-CHS\BeSeqDlgs.resources.dll 13.0.5204.503 370,032 9/8/2011 20:19:58
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ZH-CHT\BeSeqDlgs.resources.dll 13.0.5204.503 378,224 9/8/2011 20:20:36
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\BEOps.dll 13.0.5204.503 2,832,752 9/8/2011 18:17:50
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\beops_managed.dll 13.0.5204.503 640,368 9/8/2011 17:43:58
%PROGRAMDATA%Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\beopswrapper.dll 13.0.5204.503 993,136 9/8/2011 18:17:44
\Agents\RAWS32\Updates\RAWS32\Install\BEOps.dll 13.0.5204.503 1,743,216 9/8/2011 18:42:44
\Agents\RAWS32\Updates\RAWS32\Install\beops_managed.dll 13.0.5204.503 648,560 9/8/2011 18:04:22
\Agents\RAWS32\Updates\RAWS32\Install\beopswrapper.dll 13.0.5204.503 638,832 9/8/2011 18:42:36
\Agents\RAWS32\Updates\RAWS32\Install\Media\RANTOps.dll 13.0.5204.502 778,096 7/23/2011 18:54:26
\Agents\RAWS32\Updates\RAWSX64\Install\BEOps.dll 13.0.5204.503 2,832,752 9/8/2011 18:17:50
\Agents\RAWS32\Updates\RAWSX64\Install\beops_managed.dll 13.0.5204.503 640,368 9/8/2011 17:43:58
\Agents\RAWS32\Updates\RAWSX64\Install\beopswrapper.dll 13.0.5204.503 993,136 9/8/2011 18:17:44
\Agents\RAWS32\Updates\RAWSX64\Install\Media\RANTOps.dll 13.0.5204.502 1,165,680 7/23/2011 18:45:22

 

Backup Exec 32bit Remote Agents for Windows Servers 
Under "C:\Program Files\Symantec\RAWS\" (By default)

File Name File Version File Size File Date File Time
\raws\bedsnote.dll 13.0.5204.127 892,312 6/29/2012 20:33:48
\raws\BEDSRman.dll 13.0.5204.127 562,584 6/29/2012 20:34:08
\raws\beremote.exe 13.0.5204.127 1,270,168 6/29/2012 20:34:46
\raws\bescsicap.dll 0.0.5248.127 1,213,848 6/29/2012 14:25:40
\raws\dcr.dll 6.605.312.820 493,240 8/20/2012 23:54:28
\raws\dct.dll 6.605.312.820 403,128 8/20/2012 23:51:00
\raws\dctA.dll 6.605.312.820 403,128 8/20/2012 23:52:52
\raws\deviceio.dll 0.0.5248.127 865,688 6/29/2012 14:25:40
\raws\libstspipd.dll 6.605.312.820 325,304 8/20/2012 23:59:30
\raws\metab.dll 6.605.312.820 157,368 8/20/2012 23:56:42
\raws\ndmpsrvr.dll 13.0.5204.127 2,710,424 6/29/2012 20:34:44
\raws\pd.dll 6.605.312.820 222,904 8/20/2012 23:57:48
\raws\pdregister.exe 6.605.312.820 120,504 8/21/2012 0:05:00
\raws\pdvfs.dll 6.605.312.820 313,016 8/20/2012 23:58:44
\raws\PDVFSControl.exe 6.605.312.820 79,544 8/20/2012 23:49:44
\raws\PDVFSProtocol.dll 6.605.312.820 140,984 8/20/2012 23:58:54
\raws\PDVFSService.exe 6.605.312.820 198,328 8/20/2012 23:49:40
\raws\puredisk.dll 6.605.312.820 509,624 8/21/2012 0:04:36
\raws\tapesrvr.dll 0.0.5248.127 62,872 6/29/2012 14:25:46
\raws\VmdkFilter.dll 6.605.312.820 67,256 8/20/2012 23:49:42

 

Backup Exec 64bit Remote Agents for Windows Servers 
Under "C:\Program Files\Symantec\RAWS\" (By default)

File Name File Version File Size File Date File Time
\raws\bedsnote.dll 13.0.5204.127 1,121,176 6/29/2012 17:19:52
\raws\BEDSRman.dll 13.0.5204.127 676,760 6/29/2012 17:20:16
\raws\beremote.exe 13.0.5204.127 1,846,680 6/29/2012 17:20:50
\raws\bescsicap.dll 0.0.5248.127 1,258,904 6/29/2012 11:21:30
\raws\dcr.dll 6.605.312.820 605,880 8/20/2012 20:56:38
\raws\dct.dll 6.605.312.820 504,504 8/20/2012 20:55:16
\raws\dctA.dll 6.605.312.820 504,504 8/20/2012 20:56:02
\raws\deviceio.dll 0.0.5248.127 1,122,712 6/29/2012 11:21:30
\raws\libstspipd.dll 6.605.312.820 355,000 8/20/2012 20:58:34
\raws\metab.dll 6.605.312.820 177,336 8/20/2012 20:57:24
\raws\ndmpsrvr.dll 13.0.5204.127 4,392,856 6/29/2012 17:20:50
\raws\pd.dll 6.605.312.820 244,920 8/20/2012 20:57:50
\raws\pdregister.exe 6.605.312.820 150,712 8/20/2012 21:00:18
\raws\pdvfs.dll 6.605.312.820 348,344 8/20/2012 20:58:18
\raws\PDVFSControl.exe 6.605.312.820 90,808 8/20/2012 20:55:30
\raws\PDVFSProtocol.dll 6.605.312.820 183,992 8/20/2012 20:58:34
\raws\PDVFSService.exe 6.605.312.820 301,752 8/20/2012 20:55:18
\raws\puredisk.dll 6.605.312.820 662,712 8/20/2012 20:59:40
\raws\tapesrvr.dll 0.0.5248.127 57,752 6/29/2012 11:21:36
\raws\VmdkFilter.dll 6.605.312.820 69,816 8/20/2012 20:55:06

 


Attachments

Backup Exec 2010 R3 Revision 5204 Hotfix 194471 32bit installer - be5204R194471_32bit.exe
be5204R194471_32bit.exe (39.2 MBytes)
Backup Exec 2010 R3 Revision 5204 Hotfix 194471 64bit installer - be5204R194471_x64bit.exe
be5204R194471_x64bit.exe (46.7 MBytes)




Supplemental Materials

SourceUMI
ValueV-373-02028
Description

Backup Exec 2010 R3 revision 5204 Hotfix 194471




Article URL http://www.symantec.com/docs/TECH194471


Terms of use for this information are found in Legal Notices