PGP BootGuard Screen Very Small for Retina Display on Mac OS X

Article:TECH194500  |  Created: 2012-08-06  |  Updated: 2012-11-28  |  Article URL http://www.symantec.com/docs/TECH194500
Article Type
Technical Solution


Issue



PGP BootGuard screen appears very small for Retina Display on mid-2012 Mac OS X systems.

 


Environment



Mac OS X systems from mid-2012 with Retina Display.

 


Cause



The new Retina Display condense the pixels and resolution so the normal PGP BootGuard screen displays smaller than normal.

 


Solution



This behavior is resolved in Encryption Desktop 10.2.1 MP5 and above. 

Note: Although the PGP BootGuard screen was smaller than normal with previous versions, it was completely functional and would allow the system to boot to the operating system successfully.

 


Supplemental Materials

SourceETrack
Value2837679, 2882105


Article URL http://www.symantec.com/docs/TECH194500


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