"An Error occurred in Data Query activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition" appears during asset import job processing.
| Article:TECH194620 | | | Created: 2012-08-08 | | | Updated: 2012-10-19 | | | Article URL http://www.symantec.com/docs/TECH194620 |
Problem
When configuring a Data Collection Job, cannot see the list of assets in the template. Assets are listed in Manage Assets however.
Error
An error occurred in Data Collection activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition.
Environment
10.5.1
W2K03 Standard Server
10.5.1 PCU 2012-1
SQL server 2005 x64 SP2
Unix agent and agentless based
Cause
Value in Operating System Distribution Field set to an invalid value
Solution
1. Delete assets in R & A, correct the .csv file OSDF by changing the value from "5" to "AIX" or the correct OSDF and re-import or -
2. In Manage Assets, Highlight the asset and in the lower panel in the Asset Information tab correct the OSDF value (which was incorrect at a value of 5) to AIX or AIX eServer p5 or whatever is the correct value
This can be determined once the machine is registered to the RMS by running a query against the boxes with the following Fields
Machine Name
IP Addresses
Operating System
Operating System Distribution Field
Operating System Version
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Article URL http://www.symantec.com/docs/TECH194620
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