"An Error occurred in Data Query activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition" appears during asset import job processing.

Article:TECH194620  |  Created: 2012-08-08  |  Updated: 2012-10-19  |  Article URL http://www.symantec.com/docs/TECH194620
Article Type
Technical Solution


Environment

Issue



When configuring a Data Collection Job, cannot see the list of assets in the template. Assets are listed in Manage Assets however.


Error



An error occurred in Data Collection activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition.


Environment



10.5.1
W2K03 Standard Server
10.5.1 PCU 2012-1
SQL server 2005 x64 SP2

Unix agent and agentless based


Cause



Value in Operating System Distribution Field set to an invalid value


Solution



1. Delete assets in R & A, correct the .csv file OSDF by changing the value from "5" to "AIX" or the correct OSDF and re-import or -
2. In Manage Assets, Highlight the asset and in the lower panel in the Asset Information tab correct the OSDF value (which was incorrect at a value of 5) to AIX or AIX eServer p5 or whatever is the correct value

This can be determined once the machine is registered to the RMS by running a query against the boxes with the following Fields

Machine Name
IP Addresses
Operating System
Operating System Distribution Field
Operating System Version




Article URL http://www.symantec.com/docs/TECH194620


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