How to obtain the service tag of a server which does not have Clearwell installed.

Article:TECH194743  |  Created: 2012-08-10  |  Updated: 2014-01-03  |  Article URL http://www.symantec.com/docs/TECH194743
Article Type
Technical Solution



Issue



Sometimes, users will need to obtain a service tag (particularly prevalent on machines where customers install their own hardware).


Solution



There are a number of methods to obtain the service tag,

 

Method one:  Run the following command line on the server.  Execution of this command will require administrative privileges on the server.

 c:\windows>wmic csproduct get identifyingnumber

 

Method Two: Physical Device

    Navigate to: http://www.dell.com/support/troubleshooting/us/en/19/supportvideos/ShowFavoriteVideo?VideoEmbedCodeParam=VkYmp5NTpXOPX2BeD-SwLtRjQ4Kzq7Hq
        This will explain and walkthrough a video of how to locate the service tag
    Note: The service tag label will usually be found on the back panel of the case.

 

Method Three: Service Tag detection via Dell site

    Navigate to: http://www.dell.com/support/troubleshooting/us/en/555/ProductSelector/Select/Eula?rquery=na
    Read the Terms - this may involve downloading a a system detection
    Click Yes, I agree - Follow the prompts
    You will be presented with Service Tag and Matching information
 




Article URL http://www.symantec.com/docs/TECH194743


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