How to verify restart of a 'Stopped' discovery job processes all Mbox source data

Article:TECH194822  |  Created: 2012-08-13  |  Updated: 2014-11-06  |  Article URL http://www.symantec.com/docs/TECH194822
Article Type
Technical Solution


Issue



In this scenario, a large number of .mbox files were being discovered and converted to PST files.  The discovery job was stopped and restarted, followed by a successful processing job.

The concern was that Case Status page still showed 'Pre-Processing - Discovery and Scanning' job as stopped. There was a need to verify that the processing job processed all .mbox files.


Solution



Select the source and run 'Discover new files for source followed by 'Start processing source w/o Discovery'.

This will ensure that all Mbox files were processed and converted to PST's, in situations where a Discovery job was deliberately stopped.




Article URL http://www.symantec.com/docs/TECH194822


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