Backup of Hyper-V Virtual Machine using ADBO fails with Final error: 0xe0008526 - Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology

Article:TECH195038  |  Created: 2012-08-15  |  Updated: 2012-08-15  |  Article URL http://www.symantec.com/docs/TECH195038
Article Type
Technical Solution


Environment

Issue



Backup of Hyper-V Virtual Machine using ADBO fails with Final error: 0xe0008526 - Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for the target computer.
 


Error



V-79-57344-34086 - ADBO: Offhost backup initialization failure on: "VRTSRV::\\A1.test.local\Hyper-V?HA?VM\Test 8".

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.


Cause



 

Hyper-V agent does not support ADBO.


Solution



Disable ADBO  (Advanced Disk Based Option) in the Backup Job.




Article URL http://www.symantec.com/docs/TECH195038


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