How to disable SSL/TLS in Outlook Mail Client
|Article:TECH195059|||||Created: 2012-08-16|||||Updated: 2012-10-26|||||Article URL http://www.symantec.com/docs/TECH195059|
If your received the following error after PGP Desktop installation, please check your mail client and disable SSL/TLS authentication.
Please Disable SSL/TLS in your email client so that PGP can secure your email as well as securing the connection via SSL/TLS
PGP Desktop 10.x, Windows XP, Windows Vista, and Windows 7
If you wish to use PGP Desktop for your email encryption, you need to disable SSL/TLS in your email client as PGP Desktop cannot process your email if it is already SSL/TLS encrypted. The PGP Messaging proxy sends the email from your email software to PGP Desktop for processing and then sends the email on to your email server; the PGP email proxy will automatically attempt an SSL/TLS connection with your server, and will establish it if your server supports it. So, disabling SSL/TLS in your email software does not prevent SSL/TLS connections when using the PGP email proxy.
- Open Outlook and click Tools.
- In the Tools menu, select Account Settings.
- Select your email account from the list and click the Change. The email settings are displayed.
- Click the More Settings... button and select the Advanced tab.
- Change the Incoming server (POP3) to use port 110.
- Change the Outgoing (SMTP) to use port 25.
- If enabled, remove the checkmarks next to This server requires an encrypted connection(SSL).
- Select the Outgoing tab and place a check next to My outgoing server (SMTP) requires authentication.
- Click OK to update your settings.
- Click Next and then click Finish.
Article URL http://www.symantec.com/docs/TECH195059