After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".

Article:TECH195392  |  Created: 2012-08-22  |  Updated: 2013-11-11  |  Article URL http://www.symantec.com/docs/TECH195392
Article Type
Technical Solution


Environment

Issue



After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".


Solution



This issue is fixed in SEE Full Disk 8.2.1 MP1. Please contact Support if you need this version.




Article URL http://www.symantec.com/docs/TECH195392


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