Windows Installer Error 1619 using Software Delivery with a package that contains sub-folders

Article:TECH19553  |  Created: 2006-09-18  |  Updated: 2008-05-12  |  Article URL http://www.symantec.com/docs/TECH19553
Article Type
Technical Solution


Issue



When running a Software Delivery Solution task that runs the windows installer, msiexec, using a package that contains subfolders, the task fails with a return code of 1619.


Environment



Notification Server 6.0 SP3 (6.0.6074)
Software Delivery Solution 6.1 SP1 Hotfix 2 (6.1.1034)

Cause



The Windows Installer returns error code 1619 when the installation package could not be opened.  Most likely, the reference to the .msi file in the command line of the Software Delivery Program is in error.

Solution



In this case, the .msi is contained in a subfolder in the package. The correct reference to this file in the command line should be "subfolder\msi filename.msi". Do not begin the reference with ".\". This will cause the 1619 error. The full command line should be in the form:

msiexec.exe /i "subfolder\msi filename.msi"

Note that in this example, the quote marks (") were used because there is a blank in the file name. Quotes are not necessary if there are no blanks in the path or file name.


Legacy ID



27434


Article URL http://www.symantec.com/docs/TECH19553


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