Control Compliance Suite (CCS) filed to create Evidence partition during installation

Article:TECH195671  |  Created: 2012-08-27  |  Updated: 2012-08-27  |  Article URL http://www.symantec.com/docs/TECH195671
Article Type
Technical Solution


Subject

Issue



During the installation of Control Compliance Suite 11.0, a warning is displayed about the failure to create the Evidence file group on the CSM_Reports database


Error



The error message is : "The installation activity Creating Evidence Partition failed to execute"

 


Cause



If creation of the evidence partition fails during installation, then there is no need to uninstall or reinstall Symantec CCS 11.0.

In case the evidence partition creation fails the following happens:

·         CCS automatically creates the evidence partition during the running of Collection-Evaluation-Reporting/Evaluation jobs.

·         Prior to evidence storage the job checks for the existence of the evidence partition and creates it if it does not exist.


Solution



Additional information on CSM_Reports: Evidence File Groups

Symantec Control Compliance Suite 11.0 uses an Evidence file group in the CSM_Reports database to store the evidence data. This is a new feature that is introduced in CCS 11.0.

 

As shown in Figure 2

·         A separate file group is created to store evidence data.

·         A new file group for evidence data is created every 90 days

·         The minimum permissions needed by the Application Server Service Account to facilitate file group creation is DBO on the CSM_Reports database.

·         As purge cycles start, the evidence file groups eligible for purge are deleted freeing disk space.

 

 




Article URL http://www.symantec.com/docs/TECH195671


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