SDR fails with error "C:\ is not a valid disk cartridge device. Select a valid disk cartridge device" when trying to select the backup sets from Disk Storage.

Article:TECH195786  |  Created: 2012-08-28  |  Updated: 2013-01-01  |  Article URL http://www.symantec.com/docs/TECH195786
Article Type
Technical Solution


Issue



SDR (Simplified Disaster recovery) fails with error "C:\ is not a valid disk cartridge device. Select a valid disk cartridge device" when trying to select the backup sets from Disk Storage.


Error




Cause



This may occur if the contents of the Disk Storage are copied to a New Drive being used for restore and the folders [BEData and BEControl] are not copied on to the root of the drive.


Solution



Copy the contents [BEData and BEControl] to the root of the New Drive being used for restore.




Article URL http://www.symantec.com/docs/TECH195786


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