You are unable to launch the installer for Mail Security for Domino

Article:TECH195817  |  Created: 2012-08-29  |  Updated: 2012-08-29  |  Article URL
Article Type
Technical Solution


When you launch the .EXE file to install Mail Security for Domino, you get the error: "The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher"


Windows 2008 R2 Server


This is caused by a corrupted download.


Please redownload the product and run the new installer. You will want to verify that the file has the correct SHA1 value as listed in the FileConnect page.

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