Event Task Categories are displayed in numbers instead of names in non-English environment

Article:TECH195904  |  Created: 2012-08-30  |  Updated: 2014-08-25  |  Article URL http://www.symantec.com/docs/TECH195904
Article Type
Technical Solution


Issue



Event Task Categories are displayed in numbers instead of names in non-English environment


Cause



Older version of Microsoft Windows Server software always use English locale to map Event Category ID to Event Category Name. Many applications (including Enterprise Vault) thus only implement Category ID - Category Name mapping string resource in English locale.

Newer version of Microsoft Windows (ex. Windows Server 2008) try to use its system locale to map Event Category ID to Event Category Name. Enterprise Vault doesn't provide such information in non English locale, so Windows Event Log viewer will fail to map Event Category ID to Event Category Name, and display it in the Category ID number.


Solution



Microsoft acknowledged that this is a defect and released HotFixes.

See Microsoft's Knowledge Base  2772677 and 2772695 for more detail.

 

Task Category information is not displayed correctly in Event Viewer on a computer that is running Windows Vista or Windows Server 2008
http://support.microsoft.com/kb/2772677
 

Task Category information is not displayed correctly in Event Viewer on a computer that is running Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/2772695
 

Until affected customer can apply the fix released from Microsoft, the Enterprise Vault customer can use the table below to map Category ID to Category Name. Please note that this table is provided for informational reason only. Symantec will not answer the question for this table itself. For example, Symantec will not answer question like "In what case an Event in Category 94 (API Server) will be recorded?"

 

Category ID
Category Name
15
Admin Service
16
Trace (Admin Service)
17
Agent Client Broker
18
Trace (Agent Client Broker)
19
Archive Task
20
Trace (Archive Task)
21
Directory Service
22
Trace (Directory Service)
23
Index Broker
24
Trace (Index Broker)
25
Index Server
26
Trace (Index Server)
27
Journal Task
28
Trace (Journal Task)
29
Migrator Server
30
Trace (Migrator Server)
31
Public Folder Task
32
Trace (Public Folder Task)
33
Restore Tool
34
Trace (Restore Tool)
35
Retrieval Task
36
Trace (Retrieval Task)
37
Shopping Service
38
Trace (Shopping Service)
39
Storage Archive
40
Trace (Storage Archive)
41
Storage Delete
42
Trace (Storage Delete)
43
Storage File Watch
44
Trace (Storage File Watch)
45
Storage Management
46
Trace (Storage Management)
47
Storage Online
48
Trace (Storage Online)
49
Storage Replay Index
50
Trace (Storage Replay Index)
51
Storage Restore
52
Trace (Storage Restore)
53
Storage Server
54
Trace (Storage Server)
55
Vault Configuration
56
Trace (Vault Configuration)
57
Admin Console
58
Trace (Admin Console)
59
Web Application
60
Trace (Web Application)
61
Converter Sandbox
62
Trace (Converter Sandbox)
63
Trace
64
Auth Server
65
Trace (Auth Server)
66
Auto Exchange Items
67
Trace (Auto Exchange Items)
68
DVS View
69
Trace (DVS View)
70
Service Control
71
Trace (Service Control)
72
System Info
73
Trace (System Info)
74
View Saveset
75
Trace (View Saveset)
76
PST Migrator
77
Trace (PST Migrator)
78
Restore Tool
79
Trace (Restore Tool)
80
Shortcut Retriever
81
Trace (Shortcut Retriever)
82
Policy Manager
83
Trace (Policy Manager)
84
SPS Service
85
Trace (SPS NT Service)
86
SPS Archiving Server
87
Trace (SPS Archiving Server)
88
Export Archive Wizard
89
Trace (Export Archive Server)
90
SPS Pruning Service
91
Trace (SPS Pruning NT Service)
92
Server Manager
93
Store Server
94
API Server
95
File Placeholder Service
96
Trace (FSA Placeholder NT Service)
97
File Server Archive Manager
98
File System Archiving Task
99
Web Application (WP)
100
File System Synchronization Task
101
File System Pruning Task
102
NetApp File Placeholder Service
103
NetApp File Placeholder Server
104
SharePoint Task
105
Task Controller Service
106
Monitoring
107
PST Locator Task
108
PST Collector Task
109
Task Guardian
110
Lotus Domino Journaling Task
111
PST Migrator Task
112
Deduplication Cache
113
Storage Crawler
114
FSA DLM Import Utility
115
Lotus Domino Mailbox Archiving Task
116
Lotus Domino Mailbox Provisioning Task
117
Exchange Provisioning Task
118
Monitoring Configuration Utility
119
File Blocking Service
120
NSF Migrator
121
NSF Migrator Wizard
122
EVSVR
123
FSA Reporting Service
124
Monitoring Agent
125
Monitoring Middle Tier
126
FSAReporting Web Service Configuration Utility
127
Move Archive Task
128
Domino Retention Plan Tool
129
EVDominoExchangeMigration Tool
130
Index Verification Task
131
Index Move Task
132
Index Admin Service
133
Trace (Index Admin Service)
134
Index Query Server
135
Trace (Index Query Server)
136
Index Volumes Processor
137
Trace (Index Volumes Processor)
138
Data Classification Client
139
Data Classification Filter
140
Index Administration Task
141
FSAUtility Tool
142
Configuration


Supplemental Materials

SourceETrack
Value2886459
Description

Event Task Categories are displayed in numbers instead of name in Japanese environment




Article URL http://www.symantec.com/docs/TECH195904


Terms of use for this information are found in Legal Notices