PMS 7.0 MR4 - Powerpoint2007-KB2596764 (MS11-094) IsInstalled rule requires less files than listed on the TechNet article.

Article:TECH195913  |  Created: 2012-08-31  |  Updated: 2012-08-31  |  Article URL http://www.symantec.com/docs/TECH195913
Article Type
Technical Solution


Environment

Issue



Powerpoint2007-KB2596764 (MS11-094) IsInstalled rule requires less files than listed on the TechNet article.

The technet artcile http://support.microsoft.com/kb/2596764 says that these files are expected:
File name File version File size Date Time
Msppt.olb 12.0.6600.1000 369,040 27-May-2011 05:13
Powerpnt.exe 12.0.6600.1000 521,080 31-May-2011 23:58
Ppcore.dll 12.0.6654.5000 8,494,968 06-Oct-2011 12:09
Microsoft.Office.Interop.PowerPoint.dll 12.0.6600.1000 350,080 31-May-2011
 23:58

This matches the current IsInstalled Rule, but some of these files seem to be
optional and there are valid situations when the files can be missing and the
patch is installed.


Error



Failed to install the update Powerpoint2007-KB2596764.

Exit code 17025 - this means that the patch is already installed.


Environment



Patch Management Solution 7.0 MR4


Cause



KNOWN  ISSUE


Solution



The fix is tentatively available in scheduled Sep-12 2012 patch Tuesday PMImport release to all customers.
 


Supplemental Materials

SourceETrack
Value2912501


Article URL http://www.symantec.com/docs/TECH195913


Terms of use for this information are found in Legal Notices