Unable to change the Sampling percentage of an Application or Department search to a fraction.

Article:TECH195951  |  Created: 2012-08-31  |  Updated: 2013-07-31  |  Article URL http://www.symantec.com/docs/TECH195951
Article Type
Technical Solution

Product(s)

Issue



When changing a scheduled application or department search criteria, if the 'Sampling percent' field is configured as a whole number, it can not be changed to a fraction once the search has been saved.  The Search criteria will not accept the (.) to be entered in the field.

Workaround:

- Create a new scheduled search and enter the appropriate fraction before saving it.

- Set the "Search Schedule" field to 'None' to disabled the search with the incorrect sampling percentage.


Solution



This issue has been addressed in the following release:

Enterprise Vault 10.0.2 cumulative Hotfix 2 Release
http://www.symantec.com/docs/TECH201383

Enterprise Vault 10.0.3 - Release Details
http://www.symantec.com/docs/TECH193300


Enterprise Vault 9.0.x

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

 

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


Supplemental Materials

SourceETrack
Value2853452
Description

Unable to change the Sampling percentage of an Application/Department Scheduled Search to a fraction.
 



Article URL http://www.symantec.com/docs/TECH195951


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