Hotfix for Symantec Enterprise Vault (EV) for Domino 10.0.1, Build 1171, Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site

Article:TECH195966  |  Created: 2012-08-31  |  Updated: 2014-06-24  |  Article URL http://www.symantec.com/docs/TECH195966
Article Type
Technical Solution


Issue



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:

Enterprise Vault for Domino 10.0.1, Build 1171 


Solution



What issue(s) does this hotfix resolve?
 When opening Mailbox databases that are associated to different Enterprise Vault Domino Gateway servers only the latest Mailbox will be able to open Enterprise Vault Shortcuts


Which files does this hotfix replace? 

File Name File Version New File Version
EVInstall.nsf 10.0.1.1171 10.0.1.1218


How to Install this hotfix:

  1. Take a backup copy of the files listed in the "Files updated" section. EVInstall.nsf resides in the DATA diretcory of your EVDG server.
  2. Copy the updated file "EVInstall.nsf", packaged in this hotfix, to the DATA directory of your EVDG server, replacing the original.
  3. Complete the steps detailed in the "Installing Enterprise Vault extensions for Lotus Notes and DWA clients" section of the 'Setting up Domino Server Archiving' guide (...\Enterprise Vault\Documentation\lang\Setting_up_Domino_Server_Archiving.pdf)

How to Uninstall this hotfix:

  1. Take the backed up copy of the files listed in the "Files updated" section and replace the hotfixed files. EVInstall.nsf resides in the DATA directory of your EVDG server.
  2. Complete the steps detailed in the "Installing Enterprise Vault extensions for Lotus Notes and DWA clients" section of the 'Setting up Domino Server Archiving' guide (...\Enterprise Vault\Documentation\lang\Setting_up_Domino_Server_Archiving.pdf)
     

Attachments

EV_10.0.1_Hotfix_Etrack_2876368.zip
EV_10.0.1_Hotfix_Etrack_2876368.zip (16.4 MBytes)

Supplemental Materials

SourceETrack
Value2876368
Description

Users lose access to their archived items when a mailbox database is opened within notes that is associated to a different EV-DG/Site




Article URL http://www.symantec.com/docs/TECH195966


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