Trying to Bulk Edit resources results in an object reference error
| Article:TECH196110 | | | Created: 2012-09-04 | | | Updated: 2012-09-07 | | | Article URL http://www.symantec.com/docs/TECH196110 |
Problem
When trying to Bulk Edit resources, then the bulk edit page is closed by clicking on the OK button, an object reference error occurs. This occurs when selecting an area to be bulk edited that requires the user to fill in fields, such as Barcode or Global User Contact Details for User resources.
Error
Server Error in '/Altiris/Contract/Common' Application.
Object reference not set to an instance of an object.
Cause
Defect, Etrack 2920327.
Solution
Symantec is investigating this product defect, which will be resolved in a future version of CMDB Solution.
The workaround is to ensure that at least one empty field includes data that the user must enter. Also, if this occurs on a workstation, refresh the browser then re-try the workaround, as even entering data may not then resolve the issue.
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Article URL http://www.symantec.com/docs/TECH196110
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