Trying to launch the “Install Options and Licenses on this Backup Exec Server” wizard takes a long time to open in Backup Exec 2012

Article:TECH196175  |  Created: 2012-09-05  |  Updated: 2013-12-24  |  Article URL http://www.symantec.com/docs/TECH196175
Article Type
Technical Solution


Issue



Trying to launch the “Install Options and Licenses on this Backup Exec Server” wizard takes a long time to open in Backup Exec 2012


Error



Launching the “Install Options and Licenses on this Backup Exec Server” wizard takes a long time to open in Backup Exec 2012


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue. 

Backup Exec 2012 Rev 1798 Hotfix 201596. Device Driver Installer DDI20121215 (December 15th, 2012) (TECH201596)


Supplemental Materials

SourceETrack
Value2921704
Description

Trying to launch the “Install Options and Licenses on this Backup Exec Server” wizard takes a long time to open in Backup Exec 2012




Article URL http://www.symantec.com/docs/TECH196175


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