Data Encryption field on Backup Set Properties page shows 'No' when hardware encryption is used for Oracle database backup in Backup Exec 2012

Article:TECH196270  |  Created: 2012-09-06  |  Updated: 2012-09-27  |  Article URL http://www.symantec.com/docs/TECH196270
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Article Type
Technical Solution


Subject

Issue



When 'Hardware' is chosen as 'Encryption Type' for Oracle database backups in Backup Exec 2012, though the data is encrypted the 'Data Encryption' field on the properties page of the backup set shows 'No' like below:


Cause



This is a cosmetic issue and harmless for data encryption and protection.

 


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see http://www.symantec.com/


Supplemental Materials

SourceETrack
Value2923914
Description

ORCL: Hardware encryption does not work when backing up Oracle Database with Backup Exec 2012


SourceETrack
Value2928660
Description

Backup Set properties shows Data Encryption field "No" for hardware encrypted backup set



Article URL http://www.symantec.com/docs/TECH196270


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