Cisco AnyConnect vpn iOS profile fails to install

Article:TECH196298  |  Created: 2012-09-07  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH196298
Article Type
Technical Solution


Environment

Issue



Cisco AnyConnect vpn iOS profile fails to install if "User Authentication" is set to certificate, and the certificate payload is not included in the same installation policy.


Error



Underlying error:^JNSError:^JDesc   :     VPN VPN_TST.^JUS Desc:
The VPN service VPN_TST could not be installed.^JDomain : MCVPNErrorDomain^JCode
  : 15003^JType   : MCFatalError^JParams : (^J    "VPN_TST"^J)
Aug 23 12:34:51 unknown mdmd[1303] <Notice>: (Error) MDM: Command Status: Error
Error: NSError:

Environment



Symantec Mobile Management 7.2 MR1


Cause



Working as designed.


Solution



The Authentication certificate payload should be included in the same policy with Cisco AnyConnect vpn profile




Article URL http://www.symantec.com/docs/TECH196298


Terms of use for this information are found in Legal Notices