Backup of clustered Exchange 2007 databases (SCC / CCR) fails with status code 69 - invalid filelist specification

Article:TECH196443  |  Created: 2012-09-10  |  Updated: 2014-01-06  |  Article URL http://www.symantec.com/docs/TECH196443
Article Type
Technical Solution


Environment

Issue



Backup of clustered Exchange 2007 databases (SCC / CCR) fails with status code 69 - invalid filelist specification.

 


Error



Invalid filelist specification.

 


Environment



NetBackup 7.5.0.3 + clustered Exchange 2007 Servers (Single Copy Cluster or Cluster Continuous Replication).


Cause



The existence of cluster hostname in the Exchange Server's physical node responsible for the backup causes NetBackup to call NTFS_SurrogateCalling function and convert name to physical node name causing the backup to fail.


Solution



On the Exchange Server physical node responsible for the backup:

Remove all references to cluster hostname in the %SYSTEMROOT%\System32\drivers\etc\hosts file.

After that, run <install path>\Veritas\NetBackup\bin\bpclntcmd -clear_host_cache

 




Article URL http://www.symantec.com/docs/TECH196443


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