Error installing the Symantec Mangement Agent: "Install failed. Error message: Failed to run action: CopyAgentFilesTree"
|Article:TECH196494|||||Created: 2012-09-11|||||Updated: 2012-09-19|||||Article URL http://www.symantec.com/docs/TECH196494|
During the manual install of the Symantec Management agent, the following error occures: "Install failed. Error message: Failed to run action: CopyAgentFilesTree"
"Install failed. Error message: Failed to run action: CopyAgentFilesTree"
This error is due to permissions issues
Run the install from an elevated command line:
- Right click on the CMD window and "Run as Administrator.
- Browse to the directory the AexNSC.exe is downloaded to.
- Run the command as follows: AexNSC.exe /install /ns=<SMP Server Name>
This install will complete and the agent should check in with the server within 15 minutes.
Article URL http://www.symantec.com/docs/TECH196494