Cannot download large files from the Symantec Mobile Management Mobile Library
|Article:TECH196511|||||Created: 2012-09-11|||||Updated: 2012-09-11|||||Article URL http://www.symantec.com/docs/TECH196511|
You cannot download large files from the Mobile Management Mobile Library.
iOS devices display the error message: Could not open this item <name of item>
The Mobile Mangement Agent has about 10 minutes to run in the background before iOS terminates the Agent and its connection. If the file takes longer than 10 minutes, it will not be downloaded completely.
Restart the download.
Article URL http://www.symantec.com/docs/TECH196511