Restore job for individual files with VMware agent fail when using Removable Cartridge Storage
| Article:TECH196553 | | | Created: 2012-09-12 | | | Updated: 2013-04-15 | | | Article URL http://www.symantec.com/docs/TECH196553 |
Problem
A restore job for individual files with Granular Recovery Technology (GRT) of VMware agent (AVVI) may fail when using Removable Cartridge Storage like RDX.
Error
Job Completion Status
Final error: 0xe0008105 - Invalid Physical Volume Library Media Identifier.
Final error category: Job Errors
For additional information regarding this error refer to link V-79-57344-33029
Errors
Restore- <vm_name>
V-79-57344-33029 - Error - Mount failed.
Invalid Physical Volume Library Media Identifier.
V-79-57344-33029 - Unable to acquire device for the specified pool and media
Solution
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.
Backup Exec 2012 Rev 1798 Hotfix 203574 (TECH203574)
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| Source | Error Code |
| Value | 0xe0008105 |
| Description | Invalid Physical Volume Library Media Identifier |
| Source | UMI |
| Value | V-79-57344-33029 |
| Description | Invalid Physical Volume Library Media Identifier |
| Source | ETrack |
| Value | 2928808 |
| Description | AVVI: unable to restore individual files from RDX |
Related Articles
Article URL http://www.symantec.com/docs/TECH196553
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