Restore job for individual files with VMware agent fail when using Removable Cartridge Storage

Article:TECH196553  |  Created: 2012-09-12  |  Updated: 2013-04-15  |  Article URL http://www.symantec.com/docs/TECH196553
Article Type
Technical Solution


Subject

Issue



A restore job for individual files with Granular Recovery Technology (GRT) of VMware agent (AVVI) may fail when using Removable Cartridge Storage like RDX.

 


Error



Job Completion Status

Final error: 0xe0008105 - Invalid Physical Volume Library Media Identifier.

Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33029

 

Errors

Restore- <vm_name>

V-79-57344-33029 - Error - Mount failed.

Invalid Physical Volume Library Media Identifier.

V-79-57344-33029 - Unable to acquire device for the specified pool and media

 



 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Hotfix 203574 (TECH203574)


 


Supplemental Materials

SourceError Code
Value0xe0008105
Description

Invalid Physical Volume Library Media Identifier


SourceUMI
ValueV-79-57344-33029
Description

Invalid Physical Volume Library Media Identifier


SourceETrack
Value2928808
Description

AVVI: unable to restore individual files from RDX




Article URL http://www.symantec.com/docs/TECH196553


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