A Managed Host, running VOM4.1_RHEL5, is shown as At Risk in GUI without showing any Fault/At Risk condition.

Article:TECH196730  |  Created: 2012-09-14  |  Updated: 2012-09-14  |  Article URL http://www.symantec.com/docs/TECH196730
Article Type
Technical Solution



Issue



A Managed Host running VOM4.1_RHEL5, is shown as At Risk in GUI without showing any Fault/At Risk condition.


Cause



SYMPTOM:
After suppressing fault, managed host is still shown as faulty.

DESCRIPTION:
When the faults are suppressed for a managed host, the state of the
managed host does not change.


Solution



RESOLUTION:
This is because one of the database views was not taking into account
the suppressed faults table. The issue has been resolved by correcting the
database view.
 

Its solution is in the patch:

http://patchcentral.mvw.spt.symantec.com/index.php?cmd=pdata&release_id=6742 .
 

 




Article URL http://www.symantec.com/docs/TECH196730


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