Installation of SEP 12.1 RU2 on Windows 8 continuously prompts for a reboot and never completes installation
|Article:TECH196817|||||Created: 2012-09-17|||||Updated: 2012-10-24|||||Article URL http://www.symantec.com/docs/TECH196817|
Installing Symantec Endpoint Protection 12.1 Release Update 2 (RU2) on Windows 8 x86/x64 does not complete and instead prompts for a reboot after shutting down and starting up the machine.
Your PC will restart in X days to finish installing important updates.
Windows 8 uses fast boot technology to prevent the Operating System from completely shutting down and instead sends the machine into a partial hibernation state. This allows for faster boot times, but prevents some drivers from completely reloading.
Use the restart option within the SEP Reboot Manager dialog in order to perform a complete restart of the machine.
Article URL http://www.symantec.com/docs/TECH196817