Hotfix for Symantec Enterprise Vault (EV) for Domino 9.0.4 build 1097, during EV Domino archiving task Event ID 41163 with "Error saving note: Document has invalid structure" causes items to be multiple archived

Article:TECH196840  |  Created: 2012-09-18  |  Updated: 2012-09-18  |  Article URL http://www.symantec.com/docs/TECH196840
Article Type
Technical Solution


Problem



Domino Archiving Task / Domino Journaling Task during processing corrupt note document fails while setting EV custom properties like Archive Date, Archive Id etc and hence it is process again during each archiving run. This result in creating multiple savesets.


Which version of Symantec Enterprise Vault (EV) can this hotfix be applied?

This hotfix can only be applied to the following versions of Enterprise Vault:

Enterprise Vault for Domino 9.0.4, build 1097
 

 


Solution



What issue(s) does this hotfix resolve?

After the hotfix installation the tasks (Domino Archiving and Domino Journaling) blacklist the corrupted items, therefore they will not be processed again and multiple archived.

Which file(s) does this hotfix replace?

File Name File Version New File Version
EVDominoLibrary.dll 9.0.4.1097 9.0.4.1105
EVLotusDominoJournalTask.exe 9.0.4.1097 9.0.4.1105
EvLotusDominoArchivingTask.exe 9.0.4.1097 9.0.4.1105

How to install this Hotfix:

1. Stop all the Enterprise Vault Services on the Enterprise Vault Server

2. Once the services are stopped, take a backup copy of the files EVDominoLibrary.dll, EVLotusDominoJournalTask.exe and EvLotusDominoArchivingTask.exe located in the Enterprise Vault installation folder

3. Copy the updated files contained in the Hotfix package into the Enterprise Vault installation folder replacing the original

4. Start all the Enterprise Vault Services on the Enterprise Vault Server

How to uninstall this Hotfix: 

1. Stop all the Enterprise Vault Services on the Enterprise Vault Server

2. Once the services are stopped, restore the backed up files EVDominoLibrary.dll, EVLotusDominoJournalTask.exe and EvLotusDominoArchivingTask.exe located in the Enterprise Vault installation folder replacing the hotfixed.

3. Start all the Enterprise Vault Services on the Enterprise Vault Server

 

The code change in this hotfix will also be implemented in the following Enterprise Vault releases: 

Enteprise Vault 9.0.5 **not yet released**

Enterprise Vault 10.0.3 **not yet released**


Attachments

EV_9.0.4_Hotfix_Etrack_2826955.zip
EV_9.0.4_Hotfix_Etrack_2826955.zip (245 kBytes)

Supplemental Materials

SourceETrack
Value2826955
Description

During Domino Archiving task Event ID 41163 with "Error saving note: Document has invalid structure" causes items to be multiple archived



Article URL http://www.symantec.com/docs/TECH196840


Terms of use for this information are found in Legal Notices