Installation of Storage Foundation 6.0 and 6.0.1 fails due to missing rpms

Article:TECH196954  |  Created: 2012-09-19  |  Updated: 2012-09-19  |  Article URL http://www.symantec.com/docs/TECH196954
Article Type
Technical Solution


Environment

Issue



Installation of Storage Foundation 6.0 and 6.0.1 fails due to missing rpms. When performing a preinstall check (installer -precheck) for Storage Foundation (SF) 6.0 / 6.0.1 on RedHat Linux 6.2 / 6.3 release, it complains about the required operating system (OS) rpms not being installed, despite that the latest release of rpms have been installed on the system.
 


Error



CPI ERROR V-9-30-2225 The following required OS rpms (or higher version) were not
found on system1:
        nss-softokn-freebl-3.12.9-3.el6.i686 glibc-2.12-1.25.el6.i686
pam-1.1.1-8.el6.i686 libstdc++-4.4.5-6.el6.i686 libgcc-4.4.5-6.el6.i686
 
 


Environment



RedHat Enterprise Level (RHEL) 6

Storage Foundation 6.0, 6.0.1


Cause



CPI installer recognizes the higher version of required rpms.

However, in this case, the required rpms for [rpmname]-[version].i686' (.i686 extension) were missing on the system. Irrespective of whether the platform is x86_64 or i686, SF 6.0 (and above) requires certain required OS rpms for both platforms, i.e., x86_64 and i686 to be installed.
 
        "glibc"  =>  "glibc-2.12-1.25.el6.i686 glibc-2.12-1.25.el6.x86_64",
        "libgcc"  =>  "libgcc-4.4.5-6.el6.i686 libgcc-4.4.5-6.el6.x86_64",
        "libstdc++"  =>  "libstdc++-4.4.5-6.el6.i686 libstdc++-4.4.5-6.el6.x86_64",
        "nss-softokn-freebl(x86-32)"  =>  "nss-softokn-freebl-3.12.9-3.el6.i686",

 


Solution



The following versions (or above) of required OS rpms need to be installed to successfully install Storage Foundation.

glibc-2.12-1.25.el6.i686
libgcc-4.4.5-6.el6.i686
libstdc++-4.4.5-6.el6.i686
nss-softokn-freebl-3.12.9-3.el6.i686 

 

These libraries are maintained by Red Hat which has other libraries associated. For installing the Storage Foundation required libraries, please mount your RHEL 6 install DVD image on system and then do rpm command with option --nodeps.

# rpm -ivh --nodeps <library software with adv version.i686.rpm>

 

 




Article URL http://www.symantec.com/docs/TECH196954


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