Resetting Exchange ActiveSync blocking solutions after uninstalling or changing the Symantec Management Platform infrastructure
|Article:TECH197075|||||Created: 2012-09-21|||||Updated: 2012-09-28|||||Article URL http://www.symantec.com/docs/TECH197075|
There may be cases where you need to reset or "cleanup" your F5 or Exchange 2010 servers after uninstalling or making changes to your Symantec Management Platform infrastructure.
To reset F5:
- In Mobile Management EAS settings, remove all F5 servers and disable the EAS blocking via F5 option.
NOTE: On the confirmation dialog specify that you want all F5 configurations to be automatically deleted.
- Save the settings.
- In the CMDB, in the MobileManagementEASAccess table 'AccessVia’ column, delete all records (if any) with a value that is not equal to 'exchange'.
- In F5 verify that no objects (iRules & Data Groups) named smm_eas_XXXX are present. If present, remove them.
To reset Exchange:
- In Mobile Management EAS settings, disable EAS blocking via Exchange. Save the settings.
- In the CMDB, in the MobileManagementEASAccess table 'AccessVia’ column, delete all records (if any) with a value that is equal to 'exchange'.
- Using PowerShell script (or management console), reset the
ActiveSyncAllowedDeviceIDs property on every CAS mailbox. For example, the PowerShell script to reset the property on all mailboxes could be:
Get-CASMailbox | Set-CASMailbox -ActiveSyncAllowedDeviceIDs $null
Impact on Exchange by uninstalling Mobile Management
Article URL http://www.symantec.com/docs/TECH197075