EVCollectionSearcherException: [#422300] EV searcher error - 440,879 Searcher exited with non-zero error code

Article:TECH197162  |  Created: 2012-09-24  |  Updated: 2014-09-16  |  Article URL http://www.symantec.com/docs/TECH197162
Article Type
Technical Solution


Issue



Unable to collect from Enterprise Vault (EV)

 


Error



EVCollectionSearcherException: [#422300] EV searcher error - 440,879 Searcher exited with non-zero error code

 


Cause



DCOM ports blocked between Clearwell and Enterprise vault servers.

 


Solution



Download the Word document referenced in the Technical Article link below for details on DCOM port access to Enterprise Vault.

Enterprise Vault is now supported within environments restricting RPC/DCOM network traffic. This document describes how to configure Enterprise Vault for restricted DCOM access.
symantec.com/docs/TECH69642

 





Article URL http://www.symantec.com/docs/TECH197162


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