Unable to connect to VERITAS Volume Manager Storage Administrator (VMSA) server after entering password

Article:TECH19733  |  Created: 2002-01-24  |  Updated: 2004-01-21  |  Article URL http://www.symantec.com/docs/TECH19733
Article Type
Technical Solution

Environment

Issue



Unable to connect to VERITAS Volume Manager Storage Administrator (VMSA) server after entering password

Error



ld.so.1: /opt/VRTSvmsa/jre/bin/../bin/sparc/native_threads/jre: fatal:
relocation error: file /usr/lib/security/pam_seos.so: symbol pam_get_item:
referenced symbol not found

Solution



Confirm the error in the vmsa_server log file /var/opt/vmsa/logs/server.log:

rebound //sn85.pgh.company.com:2410/vrts.remote.vrtsServer
ld.so.1: /opt/VRTSvmsa/jre/bin/../bin/sparc/native_threads/jre: fatal:
relocation error: file /usr/lib/security/pam_seos.so: symbol pam_get_item:
referenced symbol not found

The /etc/pam.conf file is the configuration file for Pluggable Authentication Modules (PAM). PAM is a framework of interfaces and libraries used by Solaris and other operating systems for authentication. pam.conf can be edited by the system administrator to include other services and service modules.

In this particular case, SEOS entries in pam.conf are preventing VMSA from starting up. Check for the following entries in /etc/pam.conf:

# SeOS integrate auth and account
#
other auth optional /usr/lib/security/$ISA/pam_seos.so
rlogin auth optional /usr/lib/security/$ISA/pam_seos.so
other account optional /usr/lib/security/$ISA/pam_seos.so

These entries belong to Computer Associates eTrust product. If they are not needed; comment them out by putting the "#' character at the beginning of each line. Otherwise, contact VERITAS Technical Support for more information.




Legacy ID



246841


Article URL http://www.symantec.com/docs/TECH19733


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