EVSPShortcutManager may fail to recall some Microsoft Office documents if custom date/time metadata has been added to the document via its associated Office application

Article:TECH197724  |  Created: 2012-10-02  |  Updated: 2012-10-29  |  Article URL http://www.symantec.com/docs/TECH197724
Article Type
Technical Solution


Problem



EVSPShortcutManager may fail to recall some Microsoft Office documents if custom date/time metadata has been added to the document via its associated Office application


Error



EVSPShortcutManager Log Output: 
Error: The string was not recognized as a valid DateTime. There is a
unknown word starting at index 1

Solution



This issue has been addressed as part of the following release:

Enterprise Vault 9.0.4 Cumulative Hotfix 1 Release
http://www.symantec.com/docs/TECH199014


Supplemental Materials

SourceETrack
Value2912499


Article URL http://www.symantec.com/docs/TECH197724


Terms of use for this information are found in Legal Notices