NetBackup 7.5 Master Server installation on Windows 2008 and Veritas Cluster Server (VCS) fails with error code 1627.

Article:TECH197770  |  Created: 2012-10-02  |  Updated: 2012-11-14  |  Article URL http://www.symantec.com/docs/TECH197770
Article Type
Technical Solution


Issue



A new installation of NetBackup 7.5, on Windows 2008 on a four node VCS fails with the following error:

 


Error



Cluster Error

Could not retrieve list of cluster nodes.   VCSGetSystemList returned error
code 1627.  Please confirm that your cluster is configured properly.

 


Environment



NetBackup 7.5
Windows 2008 R2 SP1
Veritas Cluster Server 6.0

 


Cause



When installing a NetBackup master into a Veritas Cluster  it is necessary to run vcredist_x64.exe
from  DVD:\NetBackup_7.5_Win\NetBackup_7.5_Win\Prerequisites\ folder before launching the browser.exe.
 


Solution



Run the  vcredist_x64.exe from the Prerequisites folder on the 7.5 installation DVD or media.




Article URL http://www.symantec.com/docs/TECH197770


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