Hyper-V GRT jobs targeted to a Disk Storage Location on a Windows 2008 R2 cluster disk complete with the exception - Failed to mount one or more virtual disk images
|Article:TECH197811|||||Created: 2012-10-03|||||Updated: 2013-03-11|||||Article URL http://www.symantec.com/docs/TECH197811|
Hyper-V GRT backup to disk complete with the exception Failed to mount one or more virtual disk images when the Backup to disk location is a Windows 2008 R2 cluster disk.
V-79-57344-38721 - Failed to mount one or more virtual disk images
Backup Exec 2012
Backup Disk Storage Location Cluster Disk
Unable to mount virtual disk on the cluster volume.
Backup Exec Debug Error:
[mounter] VDiskMounter::MountAllDisks: failed to SetVolumeMountPoint() err: 87
[mounter] Error mounting disks (0xe0009741)
[fsys\ntfs\img_pdi] | Error mounting disk(s): E_IMG_FS_FAILED_TO_MOUNT_VIRTUAL_DISK (0xe0009741).
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
NOTE: Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
Failed to mount one or more virtual disk images
HYPERV: GRT does not work if the Backup to disk location is a Clustered Disk
Article URL http://www.symantec.com/docs/TECH197811