Data truncation: Out of range value for column 'INDEX_SEQ_NUM' at row 1

Article:TECH197875  |  Created: 2012-10-04  |  Updated: 2012-10-04  |  Article URL http://www.symantec.com/docs/TECH197875
Article Type
Technical Solution



Issue



Enterprise Vault Collection Task fails during the Analytics phase with an 'Out of range value for column 'INDEX_SEQ_NUM' at row 1' error.

 


Error



[#470200] Unexpected error in ICP Analytics com.teneo.esa.icp.esipackage.EsiPackageException: [#424200] Unexpected error: [#80026] JDBC executeQuery failed for 'load data local infile 'D:\\FilePath.csv'
Data truncation: Out of range value for column 'INDEX_SEQ_NUM' at row 1

 


Cause



Clearwell is unable to determine the Index Sequence number on certain items collected from the Journal Archive.

 


Solution



ESA-27763
This issue is resolved in version 7.1.1 FIX5 and 7.1.2 FIX1. 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.




Article URL http://www.symantec.com/docs/TECH197875


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