EventQueueFull and Unexpected failure in client dispatcher. It will attempt to restart in 1 minute.

Article:TECH197884

Created: 2012-10-04

Updated: 2012-10-04

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Technical Solution

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The EventQueue is full and warnings appear in the Altiris Logs: Unexpected failure in client dispatcher. It will attempt to restart in 1 minute.

"Unexpected failure in client dispatcher. It will attempt to restart in 1 minute.

( Exception Details: System.NotSupportedException: The number of WaitHandles must be less than or equal to 64.

at System.Threading.WaitHandle.WaitAny(WaitHandle[] waitHandles, Int32 millisecondsTimeout, Boolean exitContext)

at System.Threading.WaitHandle.WaitAny(WaitHandle[] waitHandles, TimeSpan timeout, Boolean exitContext)

at Altiris.NS.ClientMessaging.EventQueueDispatcher.DispatchLoop(Object param) )

( Exception logged from:

at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

at Altiris.NS.ClientMessaging.EventQueueDispatcher.DispatchLoop(Object param)

at System.Threading.ThreadHelper.ThreadStart(Object obj)

)

( Extra Details: Type=System.NotSupportedException Src=mscorlib )","Altiris.NS.ClientMessaging.EventQueueDispatcher.DispatchLoop","AeXSvc

Symantec Management Platfrom 7.1 Sp2

The Client Message Dispatcher worked thread pool is limited to 64 threads in total.

1. Make a backup of the C:\ProgramData\Symantec\SMP\Settings\CoreSettings.config file.

2. Edit the CoreSettings.config file and set the following settings to these or lower values:

3. Restart the Altiris Service.

Article URL http://www.symantec.com/docs/TECH197884

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