Bengine.exe service crashes when restoring NSF files using Point In Time restore from a Differential Lotus Domino backup set.

Article:TECH197915  |  Created: 2012-10-04  |  Updated: 2012-10-31  |  Article URL http://www.symantec.com/docs/TECH197915
Article Type
Technical Solution


Issue



Bengine.exe service crashes when restoring NSF files using Point In Time restore from a Differential Lotus Domino backup set.


Solution



Workaround:

 

Run the restore with Fast File Restore (FFR) disabled. To disable FFR set the following registry key to 0.

 

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

HKLM\Software\Symantec\Backup Exec for Windows\Backup Exec\Engine\Tape Format - Use Fast File Restore

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 
http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

SourceETrack
Value2922788
Description

Domino: Lotus Domino PIT restore fails causing the Bengine service to Crash.



Article URL http://www.symantec.com/docs/TECH197915


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