Deduplication storage folder remains "In use" and it is not usable after disaster recovery

Article:TECH197919  |  Created: 2012-10-05  |  Updated: 2012-10-11  |  Article URL http://www.symantec.com/docs/TECH197919
Article Type
Technical Solution


Subject

Issue



A deduplication storage folder remains "In use" after disaster recovery, and it is not usable for backup and restore even after restarting the Backup Exec services. This problem can reproduce if a restore job of a deduplication storage folder is executed after the deduplication storage folder is configured.


Solution



Restore a deduplication storage folder first before the deduplication storage folder is configured.
If the problem has already occurred, restart the media server.

 

This symptom is not observed in Backup Exec 2012.

 





Article URL http://www.symantec.com/docs/TECH197919


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