Verify or duplicate of a client side dedup backup from a 32 bit server fails with a “Backup Storage read/write error has occurred” error

Article:TECH198064  |  Created: 2012-10-09  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH198064
Article Type
Technical Solution


Issue



After performing a client side deduplication backup of a 32-bit RADA, that backup can not be verified or duplicated at the media server.  Those operations fail with a "Backup Storage read/write error has occurred" error.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)

 

 


Supplemental Materials

SourceETrack
Value2957252
Description

Dedupe: Optimized duplication or duplicate to tape backup from a client side dedup backup of a 32-bit RADA client fails with "0xe00084ec - A backup storage read/write error has occurred" error


SourceUMI
ValueV-79-57344-34028
Description

A backup storage read/write error has occurred.


SourceError Code
Value0xe00084ec
Description

A backup storage read/write error has occurred.




Article URL http://www.symantec.com/docs/TECH198064


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