Issue while creating virtual machines using System Center Virtual Machine Manager 2008 R2 or 2008 R2 SP1

Article:TECH198169  |  Created: 2012-10-10  |  Updated: 2012-10-10  |  Article URL http://www.symantec.com/docs/TECH198169
Article Type
Technical Solution



Issue



While creating virtual machines on cluster hosts in an Storage Foundation for Windows (SFW) environment, the following error message is seen on selecting the virtual machine location path:
Cannot create a highly available virtual machine because Virtual Machine Management could not locate or access the volume path.


Error



Cannot create a highly available virtual machine because Virtual Machine Management could not locate or access the volume path.


Environment



 

SFW-HA 6.0.x

SFW 6.0.x

VCS 6.0.x


Solution



Before using SCVMM 2008 R2 or 2008 R2 SP1 to create virtual machines on cluster hosts in SFW, the following four Microsoft hotfixes must be installed on all the cluster hosts to resolve this issue:
KB968936, KB970520, KB971244, and KB971403

The hotfixes are applied for Windows Server 2008 SP1 and Windows Server 2008 SP2 systems and can be found on the Microsoft website at http://support.microsoft.com/kb/2397711/en-us.

Note: This issue is observed on the Windows Server 2008 SP2 (x64) system.


Supplemental Materials

SourceETrack
Value2775494
Description

Issue while creating virtual machines using System Center Virtual Machine Manager 2008 R2 or 2008 R2 SP1




Article URL http://www.symantec.com/docs/TECH198169


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