Cross Domain Push installation of Remote Agent fails with error "Error connecting to Remote Registry"

Article:TECH198173  |  Created: 2012-10-10  |  Updated: 2013-05-15  |  Article URL http://www.symantec.com/docs/TECH198173
Article Type
Technical Solution

Product(s)

Issue



Cross Domain Push installation of Remote Agent fails with error "Error connecting to Remote Registry"


Error



Error connecting to Remote Registry


Environment



Backup Exec 2010 R3 or Backup Exec 2012 in multi-Domain Environment.


Solution



Workaround:

Install Remote Agent Manually (Please refer to related articles for details).

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see    http://www.symantec.com 
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials

SourceETrack
Value2959461
Description

BE : CORE : Cross Domain Push installation of Remote Agent fails with error "Error connecting to Remote Registry"


SourceETrack
Value3195588
Description

BE : CORE : Cross Domain Push installation of Remote Agent fails with error "Error connecting to Remote Registry"




Article URL http://www.symantec.com/docs/TECH198173


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