Symantec Endpoint Encryption Device Control (SEE-DC) upgrade results in error "Failed to read domain info from database"

Article:TECH198202  |  Created: 2012-10-10  |  Updated: 2012-10-10  |  Article URL http://www.symantec.com/docs/TECH198202
Article Type
Technical Solution


Environment

Issue



Symantec Endpoint Encryption Device Control (SEE-DC) upgrade from 8.0 to 8.2 results in error "Failed to read domain info from database"


Cause



SQL Server is unable to function properly as IIS is using too much memory.


Solution



Performing an IISRESET solves this problem.




Article URL http://www.symantec.com/docs/TECH198202


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