Using SHIFT key to select the 'Backup Sets' in the Storage properties does not select correct backup sets.

Article:TECH198368  |  Created: 2012-10-15  |  Updated: 2013-02-27  |  Article URL http://www.symantec.com/docs/TECH198368
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Article Type
Technical Solution


Issue



When a backup set is selected in the Storage properties, and selecting another backup set by holding the SHIFT key after scrolling UP few pages, instead of selecting all the backup sets between the two backup sets that are selected, it selects/highlights all the backup sets which are above the second backup set selected.


Environment



 Backup Exec 2012 with SP1a


Solution



Workaround:

1) Select one backup set at one time to perform Delete, Retain, Catalog, Duplicate or Verify operations.
2) Select the first backup set which is on top in the list and then SCROLL DOWN and select the second backup set.
 
 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 

 
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see 
   http://www.symantec.com

 


Supplemental Materials

SourceETrack
Value2964355
Description

 CORE: Using SHIFT key to select the 'Backup Sets' in the Storage properties does not select correct backup sets.



Article URL http://www.symantec.com/docs/TECH198368


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