Performing a Bulk Edit for Locations does not appear to work and returns an IE error

Article:TECH198447  |  Created: 2012-10-16  |  Updated: 2012-10-17  |  Article URL http://www.symantec.com/docs/TECH198447
Article Type
Technical Solution

Product(s)

Issue



Performing a Bulk Edit for Locations does not appear to work and returns an IE error.  Upon clicking OK nothing happens and the only indication of any progress is an "Error on page" message from ie.


Error



Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Tue, 16 Oct 2012 18:35:08 UTC


Message: 'PageMethods' is undefined
Line: 329
Char: 17
Code: 0
URI: http://localhost/Altiris/AssetContractCommon/Wizards/CustomResourceItemEditor.aspx?itemActionGuid=cac82bc4-9aaa-4596-a27b-e41f3738799a

 


Cause



This is currently under investigation


Solution



The workaround for this is to use the Assign to Location feature instead of the Bulk Edit.

  • Highlight the desired resources in any report or console location desired
  • Right click and select CMDB Functions> Assignment Functions> Assign to location
  • Select the Location and click OK and close as prompted

A defect has been raised for the issue with the Bulk Edit option to be fixed in a future release.

 




Article URL http://www.symantec.com/docs/TECH198447


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