View Device Information Screen Displays Incorrectly
| Article:TECH198564 | | | Created: 2012-10-18 | | | Updated: 2012-10-18 | | | Article URL http://www.symantec.com/docs/TECH198564 |
Problem
The right-click "Device Management" --> "View Device Information" page does not display properly.
Environment
Symantec Mobile Management 7.2 SP1
Internet Explorer 8, 9, 10
Cause
Underlying components in the View Device Information page do not function correctly when "Compatibility View" is enabled.
Solution
As a workaround, turn off compatibility view.
In Internet Explorer, go to the "Tools" menu --> "Compatibility View Settings".
Uncheck Compatibility View for Intranet or All sites.
Close and re-open the View Device "Information" page.
This issue is being investigated and will be fixed in a future release.
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| Source | ETrack |
| Value | 2959628 |
Article URL http://www.symantec.com/docs/TECH198564
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