Enhanced Console Views: ITMS 7.1 SP2 MP1 Pointfix 1 Information Notes

Article:TECH198649  |  Created: 2012-10-19  |  Updated: 2013-12-20  |  Article URL http://www.symantec.com/docs/TECH198649
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Article Type
Technical Solution


Issue



Pointfix for the following issues:

 

           When creating a new folder, policy or task, there is a long delay before the item is displayed in the tree and the user regains control of the console.

           Activity Center takes extra 20-30 seconds to load if last page visited was Manage>Jobs and Tasks

 


Environment



Symantec Management Platform 7.1 SP2 MP1


Cause



Known Issues.

eTrack

Product

Description

2874908

Activity Center

When creating a new folder, policy or task, there is a long delay before the item is displayed in the tree and the user regains control of the console

2921727

Activity Center

Activity Center takes extra 20-30 seconds to load if last page visited was Manage>Jobs and Tasks

 

 


Solution



These issues have been reported to Symantec Developement team. A permanent fixes will be provided in the ITMS 7.5 release.

Please see the file called "AC_7_1_SP2_MP1_PF1.zip" attached to this article.

 

This pointfix was created to fix the issues reported here:

Fixed Incidents:

eTrack

Product

Description

2874908

Activity Center

When creating a new folder, policy or task, there is a long delay before the item is displayed in the tree and the user regains control of the console

2921727

Activity Center

Activity Center takes extra 20-30 seconds to load if last page visited was Manage>Jobs and Tasks

 

MINIMUM REQUIREMENT

 

Installed ITMS 7.1 SP2 MP1

 

HOW TO INSTALL THIS POINTFIX

 

Files included:

ActivityCenter_x64.msi
ActivityCenterLanguages_x64.msi

 

1.    Uninstall the current msi

a.    Explore to: Program Files>Altiris>Symantec Installation Manager>Installs>Altiris

b.    Right Click “altiris_activitycenter_7_1_sp2_mp1_x64.msi” > choose “Uninstall”

 

2.    Install Pointfix msi

a.    Open a DOS window & navigate to where the new msi resides.

b.    Run the command: msiexec /i <msi_name> skipaim=1 /qb

Note: the "ActivityCenterLanguages_x64.msi" is completaly optional and it is not required for the proper functionality of this pointfix. There were not changes on the Language pack that are required for this pointfix. It is provided just as part of the build process.  If you are interested in installing it and you have already the Activity Center Language pack for the base 7.1 SP2 MP1, follow the same steps as above (just replace the MSI name).


Attachments

AC_7_1_SP2_MP1_PF1.zip (6.4 MBytes)

Supplemental Materials

SourceETrack
Value2874908, 2921727



Article URL http://www.symantec.com/docs/TECH198649


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