'Copy File' tasks will not overwrite files that are already present on the destination system

Article:TECH198900  |  Created: 2012-10-24  |  Updated: 2013-01-15  |  Article URL http://www.symantec.com/docs/TECH198900
Article Type
Technical Solution

Environment

Issue



'Copy File' tasks will not overwrite files that are already present on the destination system.


Error



The 'copy file' task reports a failure.


Environment



DS 7.1 SP2 MP1 build 7858


Cause



The issue is being investigated by development


Solution



Symantec is working on a resolution for this issue in rollup v3 due out 1st quarter 2013.
 

Workaround: Turn on debuglogs in the registry of the affected systems.
 

Add  a string value registry key named 'debuglogs' to the following location:

HKLM\software\altiris\deployment

Put a windows path as the value.  E.g.  c:\logs (the directory will be created automatically)


The reason why this 'workaround' works is because this appears to be a timing issue.  Turning on debug logging 'slows down' the task enough that it works properly.

 

 

 




Article URL http://www.symantec.com/docs/TECH198900


Terms of use for this information are found in Legal Notices