PointFix #2976263 - Some Adobe updates are not seen as installed in Patch reports after successful install.
|Article:TECH198907|||||Created: 2012-10-24|||||Updated: 2013-08-14|||||Article URL http://www.symantec.com/docs/TECH198907|
Some Adobe updates are not seen as installed in Patch reports after successful install. The Adobe updates affected are using a 'scripted' install such as Adobe Flash Player.
Compliance reports display appropriate IsApplicable Results; however, the IsInstalled is showing 0.
Client's Resource Manager fails to display the update altogether.
Patch Management 7.1 SP1, SP2 and MP1
This problem only occurs when the Compliance Rule utilizes patch scripting to detect if the update is installed or not. This process fails to return the file count that was actually tested.
This was originally found with APSB12-24
Please run the attached PointFix for Patch Management 7.1 SP2 MP1.x.
This issue will be resolved in a future release of Patch Management Solution.
Article URL http://www.symantec.com/docs/TECH198907